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Michigan

How One Major Healthcare Firm Became the Leader in Innovative AI Use

Blue Cross, Blue Shield of Michigan (BCBSM) has gone on a journey from being the least efficient user of technology in the Blue Cross system to the most efficient as measured on a technology cost per employee basis. Not only that but they have absorb

By: Harvard Business Review

Aug 09 2024
46
2726 Views

How One Major Healthcare Firm Became the Leader in Innovative AI Use — How One Major Healthcare Firm

Blue Cross, Blue Shield of Michigan (BCBSM) has gone on a journey from being the least efficient user of technology in the Blue Cross system to the most efficient as measured on a technology cost per… [+683 chars]