7 Contact Center Trends That’ll Change How You Operate

2024 will be an interesting year for call centers. In particular, although providing top-notch user experiences will still be high on everyone’s priority list, service agents themselves may be in for a ride. Many firms are already implementing AI to

By: Quicksprout.com

Mar 16 2024
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4082 Views

2024 will be an interesting year for call centers. In particular, although providing top-notch user experiences will still be high on everyones priority list, service agents themselves may be in for … [+11606 chars]