7 Contact Center Trends That’ll Change How You Operate

2024 will be an interesting year for call centers. In particular, although providing top-notch user experiences will still be high on everyone’s priority list, service agents themselves may be in for a ride. Many firms are already implementing AI to

By: Quicksprout.com

Mar 28 2024
5
4518 Views

2024 will be an interesting year for call centers. In particular, although providing top-notch user experiences will still be high on everyones priority list, service agents themselves may be in for … [+11606 chars]